Nutrosal

This Privacy Policy explains how Nutrosal (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our app and services (the “Service”). By using Nutrosal, you agree to the terms of this Policy.

Information We Collect

Account Information: name, email, phone number, and profile details you provide.
Usage Information: interactions within the app, features used, and session metadata.
Device Information: IP address, device type, operating system, app version, language, and time zone.
Cookies and Similar Technologies: used to keep you signed in and improve performance.
Optional Health and Lifestyle Data: information you choose to add to personalize your experience.

How We Use Your Information

Provide, personalize, and improve the Service and your experience.
Maintain account security, prevent fraud, and ensure service integrity.
Provide customer support and respond to your requests.
Perform analytics and product improvement using aggregated or de-identified data.
Comply with legal obligations and enforce our terms.

What We Never Do With Your Data

We do not sell your personal information.
We do not rent or share your personal information for third-party advertising.
We do not use your personal information outside providing and improving the Nutrosal app and related services.
We do not allow third parties to track you across services for their own advertising.

Data Sharing

We only share information:

With vetted service providers who process data on our behalf under confidentiality and data protection obligations (e.g., hosting, analytics, support).
When required by law, subpoena, or valid legal process.
To protect rights, safety, and security, or to prevent fraud or abuse.

We do not permit partners to use your personal information for their own marketing.

Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time (see “Your Rights and Choices”).

Security

We use administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No system can be 100% secure, but we continuously improve our protections.

Your Rights and Choices

Subject to applicable law, you may:

Access, correct, or update your personal information.
Request deletion of your data and account.
Object to or restrict certain processing, or withdraw consent where processing is based on consent.
Export your data where technically feasible.

To exercise these rights, contact us using the details below.

Children’s Privacy

Our Service is not directed to children under the age where parental consent is required by law. We do not knowingly collect personal information from such children. If you believe a child has provided us information, contact us to remove it.

International Transfers

If we transfer your information internationally, we do so using appropriate safeguards to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version in the app and update the “Last Updated” date. Material changes will be communicated as required by law.

Contact Us

If you have questions or requests regarding this Policy or your data, contact us at: privacy@nutrosal.com

Last Updated: 1/10/2026

Terms And Conditions

1. Payment Policy

All payments made to Nutrosal are final and non-refundable. By completing your purchase, you acknowledge that you fully understand that all fees paid in advance will not be refunded under any circumstances.

2. Group Plans Eligibility

Group plans are intended for individuals who are in a general state of good health and are looking to maintain or improve their wellness through weight loss and healthy eating. Group plans are not customized and do not take into account individual medical conditions or personal dietary needs. It is your responsibility to confirm that you are in the appropriate health condition to participate in group plans. You must ensure that you do not have any medical or physical conditions that would limit your participation or make it unsafe. Individuals with special health needs, conditions, or disabilities are advised to opt for our private plans that can be tailored to accommodate specific health requirements. Please note that weight loss is not guaranteed, as results vary depending on individual circumstances, including but not limited to adherence, metabolism, and lifestyle factors.

3. Private Plans Disclaimer

Private plans are personalized and designed to address the specific health conditions, dietary needs, and preferences of each client. These plans may include a variety of diet types such as low-carb, anti-inflammatory, gut-healing, or hormonal balance protocols based on your unique needs. Nutrosal reserves the right to modify or adjust your private plan at any point during the program based on your progress, feedback, or changing health circumstances. While these plans are more personalized, weight loss is still not guaranteed and depends on multiple factors including compliance, individual metabolism, medical history, and overall lifestyle.

4. Health Disclaimer

You acknowledge that you have either had a physical examination and been given your physician's permission to participate, or that you have decided to participate in the use of our services and programs without the approval of your physician and do hereby assume all responsibility for your participation and activities, and utilization of equipment and machinery in your activities. Nutrosal is not a medical organization and our staff cannot give you medical advice or diagnosis. All suggestions and guidelines provided by Nutrosal are not a substitute for medical advice.

5. Content Ownership

By participating in our group plans, you acknowledge and agree that any content you submit, post, or display within the NutroSal platform—including but not limited to images, posts, comments, recipes, videos, and other materials—becomes the sole property of NutroSal upon submission. You waive all rights to such content and grant NutroSal the unrestricted right to use, reproduce, modify, adapt, publish, distribute, and display it across any media or distribution method, whether currently known or developed in the future. In addition, all content provided to you by NutroSal—including recipes, meal plans, educational videos, packages, and any other proprietary material—is protected by copyright and intellectual property laws. This content is for your personal use only and may not be copied, reproduced, distributed, or shared with any other person, whether inside or outside the platform, regardless of whether they are a paying member. Sharing or attempting to replicate this content is a direct violation of our terms and will result in immediate removal from the platform without refund.

6. Acknowledgement and Acceptance of Risks

Participation in weight loss and healthy eating programs may involve risks, which may be caused by your own actions, or inactions, those of others participating in the plans, or the conditions under which the program takes place. By agreeing to these terms, you assume full responsibility for any and all risks, injuries, or damages, known or unknown, which might occur as a result of participating in the programs.

7. Changes to Terms and Conditions

Nutrosal reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of our services following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. By clicking "I Agree," you confirm that you understand and agree to be bound by these Terms and Conditions.

8. Refunds

All payments made for plans, whether group or private, are non-refundable. By enrolling in a plan with us, you acknowledge and agree that all fees and charges are non-refundable, regardless of the circumstances.
No refunds will be issued for any unused portion of your plan, regardless of whether you have chosen not to participate in or complete the program

9. Unauthorized Group Creation Policy

Clients are strictly prohibited from creating, managing, or participating in unofficial or separate groups that include members of our official programs. All group interactions, support, and communication must take place within the approved channels and under the supervision of the NutroSal team. Establishing or operating external groups-whether online or offline-without prior written permission from NutroSal is a direct violation of this agreement and may lead to immediate removal from the program without refund, and potential legal consequences if proprietary content is shared or misused.

10. Suspension

You also agree that at any given time when participate online, you may be suspended or removed from Support Group for any behavior that is disruptive to the Group or in violation of Group rules

11. Multi-Month Plan Commitment

If you purchase a multi-month package, such as a 3-month or 6-month plan, you agree to remain committed to the duration of the plan. These longer-term packages are offered at a discounted rate and require full consistency and participation. These plans cannot be paused, extended, or rescheduled for any reason, including vacations, illnesses, or other personal events. By enrolling in a multi-month package, you acknowledge that you are committing to participate continuously and that any missed time will not be credited, refunded, or transferred.

12. َApp Only Plan

App-only users of Nutrosal do not have access to additional group support features. They may use the app solely to track their own progress, view public posts from other users, and engage with content available within the app. Group coaching, private forums, or other extended community features are not included in the app-only experience.